
59% of Businesses Fail the Test!
August 18, 2008You might have seen all the media coverage of our recent survey all about the failure of sales process inside Australian businesses.
We are talking very basic stuff.
It is a fact that 59% of Australian businesses do not follow up web-generated sales enquiries within 7 days. Only 6% will pick up the phone to do so. And almost half of the auto-response emails promising follow up are never acted upon.
It speaks to a very basic issue within many businesses… do they have a sales team managed by a sales process… or do they have a whole bunch of order takers sitting back and waiting for the phone to ring?
Have a look at our white paper